Scranton/Wilkes-Barre Electricity Supplier

Lock in a Great Electric Rate in the Scranton/Wilkes-Barre Area.

When you’re thinking about where to get your energy, make the smart choice. For great rates and rewards, choose AEP Energy as your Electric Generation Supplier.

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Why Choose AEP Energy?

Instead of paying fluctuating utility rates every month, have peace of mind with AEP Energy. Customers in the Scranton–Wilkes-Barre–Hazelton region receive:

  • Fixed-rate pricing for the duration of the plan you choose
  • The same, reliable service at a better price
  • No cancellation fees if you are not 100% satisfied
  • Reward Dollars to use in AEP Energy Reward Store

While you may not know what your neighbor’s latest electric bill is, you should know that you have options when it comes to choosing which utility company provides your electric service. If you’re in the market and looking for competitive electricity rates, consistent pricing, and highly-rated customer service, look no further than AEP Energy.

As a part of one of the largest and oldest energy companies in the United States, AEP Energy is an Electric Generation Supplier that has helped thousands of Pennsylvanians save with their energy bills. Now is the time to lock in a good electricity rate and make the switch.

When you choose AEP Energy, you get stable electricity prices along with the same bill and service from your local utility. We protect you from potentially fluctuating electricity rates by selling power at market-based prices. This means you get a fixed price, no early termination fees, and peace of mind.

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Renewable Energy Options in Scranton/Wilkes-Barre.

Scranton and Wilkes-Barre areas are known as industrial cities with rich histories as railroad hubs. With so much history and natural beauty in the area, renewable energy options from AEP Energy can help keep Pennsylvania great. We offer an electricity supply plan that helps customers in Scranton and Wilkes-Barre to support a cleaner environment while getting the same electricity service.

The plan is called ECO-Advantage®, and it matches 100% of your electricity usage with national Green-e® Energy certified wind Renewable Energy Certificates (RECs). When you buy and pair RECs with your electricity service, you’re getting and using renewable electricity.

Buying RECs also helps build a market for renewable electricity and reduces greenhouse gas emissions. ECO-Advantage® helps you make a positive impact on the environment without expensive equipment or additional costs. It’s a win-win.

Let AEP Energy be your renewable electricity provider in Scranton and Wilkes-Barre.

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ECO-Advantage is Green-e Energy certified, and meets the environmental and consumer-protection standards set forth by the nonprofit Center for Resource Solutions. Learn more at www.green-e.org.

Welcome to the Wyoming Valley.

Known as the Electric City, Scranton was the first in the nation to have electric-powered street cars. It’s a city of 75,000 people and is home to five colleges and universities.

Nearby Wilkes-Barre was settled in 1769 and reached the height of its prosperity in the 19th century when nearby coal reserves were discovered, which led to the city earning the nickname “The Diamond City”.

Together, the Scranton–Wilkes-Barre metropolitan area had a population of over 567,000 in 2020.

Electricity Supplier for the Scranton–Wilkes-Barre–Hazelton area.

Energy deregulation in the area has allowed homeowners throughout the Wyoming Valley the opportunity to take greater control of their energy costs. AEP Energy customers can choose an energy plan that best meets their energy needs.

AEP Energy is an Electric Generation Supplier serving Lackawanna County, Luzerne County, and Wyoming County. AEP Energy is an electricity provider to the following zip codes in those counties:

18201, 18202, 18216, 18219, 18221, 18222, 18223, 18224, 18225, 18234, 18239, 18246, 18247, 18249, 18251, 18256, 18403, 18407, 18410, 18411, 18414, 18416, 18419, 18420, 18424, 18433, 18434, 18440, 18444, 18446, 18447, 18448, 18452, 18471, 18501, 18502, 18503, 18504, 18505, 18507, 18508, 18509, 18510, 18512, 18515, 18517, 18518, 18519, 18540, 18577, 18601, 18602, 18611, 18612, 18615, 18617, 18618, 18621, 18622, 18623, 18625, 18627, 18629, 18634, 18635, 18636, 18640, 18641, 18642, 18643, 18644, 18651, 18653, 18654, 18655, 18656, 18657, 18660, 18661, 18701, 18702, 18703, 18704, 18705, 18706, 18707, 18708, 18709, 18710, 18711, 18762, 18764, 18765, 18766, 18767, 18769, 18773

Scranton and Wilkes-Barre residents can choose from a number of competing electricity providers. AEP Energy has price plans that are among the most competitive.

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Electric Companies in Scranton/Wilkes-Barre.

The following electric distribution companies provide the transmission of electric power in the Scranton–Wilkes-Barre–Hazelton area.

PPL Electric Utilities

PPL Electric Utilities serves about 1.4 million customers in 29 counties in central and eastern Pennsylvania and maintains about 50,000 miles of power lines.

Pennsylvania Electric Company (Penelec)

Pennsylvania Electric Company (Penelec) is a FirstEnergy company that serves electricity customers in northern and central Pennsylvania.

Why Scranton and Wilkes-Barre Residents Choose AEP Energy.

AEP Energy customers in the Scranton/Wilkes-Barre region have a lot to share about their pleasant experiences. Read what they have to say.

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AEP (Energy) was willing to adjust my rate when I called about a better rate that was available. I preferred to stay with AEP(E) and was able to do so.

Phil M. Tunkhannock, PA

I’ve been with AEP(E) for 4-5 years. Prices were always fair and competitive. The service reps are knowledgeable and very easy to understand. Never had any scam issues with AEP(E) in trying to alter my agreed rate. Great company to deal with.

Kathy D. Wilkes-Barre, PA

I chose AEP Energy because they had the best rates and no contracts or fees. It was very easy comparing rates and plans and online enrolling. I like being able to check my account and rates for all my devices.

Peter N. Fairview, PA

Frequently Asked Questions

Enrollment

  • No. Most Pennsylvania Public Utilities Commissions have only allowed investor owned utilities to participate in electric choice. Municipal electric cooperatives do not participate in electric choice.

  • There is no equipment to install or any changes in wiring or hardware. You also won’t experience any interruptions as a result of enrolling with AEP Energy and there will be no changes in your electricity delivery.

  • Eligibility rules for assistance programs can vary by state and/or utility. Please contact your local utility for more information. In Pennsylvania, we can enroll customers who are currently on a Percentage of Income Payment Plan (PIPP) or Low Income Home Energy Assistance Program (LIHEAP) and you will not notice a change with regard to your PIPP or LIHEAP benefits.

  • Unfortunately, if you owe money to the local utility, you are not eligible to enroll with AEP Energy until your balance has been paid.

  • No, AEP Energy will take care of notifying the local utility. Enrolling with AEP Energy does not eliminate or cancel your current local utility service. You will remain a customer of your current local utility as they will continue to read your meter, send you one bill that contains all of your charges and provide maintenance and emergency services.

  • In most cases, your service will begin on the next available meter-read date after your local utility accepts your enrollment. This typically takes up to 45-75 days after we receive your enrollment form. In Pennsylvania, our service may begin as soon as three days after enrollment. You will receive a confirmation letter from your local utility that will provide your specific start date.

  • Switching fees are a cost imposed by your local utility (with the exception of Pennsylvania) that you may incur as a result of changing suppliers. However, AEP Energy will cover those charges. Please note – switching fees should not be confused with early termination fees. Many price plans do not include an early termination fee, however, please carefully review the terms and conditions of your contract.

  • Many of our price plans do not have an early termination fee if you cancel prior to the end of your agreement. However, please carefully review the terms and conditions of your contract. In Pennsylvania, keep in mind that no supplier is allowed to charge an early termination fee during the last month of your agreement.

  • Yes, our price plans will require that you enter into a contract. Your agreement will outline the terms and conditions including your price and term length, as well as cancellation and renewal provisions.

  • AEP Energy has a variety of electricity product offerings to meet your energy needs. Click here to see the price plans for your area.

  • You will need to provide AEP Energy with your account name and service address as listed on your utility bill, as well as your utility account number. Some utilities use various forms of account numbers or identifiers for their customers. Click here to use our Utility Number Reference Guide to help you find your utility account number and identify what type of information to provide AEP Energy.

  • It’s easy to enroll with AEP Energy! Simply enroll online by browsing the price plans for your area or give us a call at 1-855-300-7192.

General

  • Many consumers have the power to choose an electricity and natural gas supplier, like AEP Energy. If your home is located in a deregulated state, you can choose who supplies your generation and transmission services and what price you pay for it.

    Energy deregulation in Pennsylvania allows you to choose the supply plan and contract length that works for you. To learn more about how energy choice works and its benefits, click here.

  • Renewable energy comes from natural sources that are infinite and constantly replenished, like sunlight and wind. Choosing renewable energy is a sustainable and environmentally-friendly way to power your home. Learn more about renewable energy and its benefits here.

  • If moving to a location within the same service area:

    You may be able to keep AEP Energy as your existing supplier when you move to a new address within the same service area with a program called Seamless Move. You should call your electric distribution company to provide a disconnect date for the old account and a connect date for the new account within the same phone call. If you are eligible for the Seamless Move program, you will be able to keep AEP Energy at your new location without interruption. For more information about the Seamless Move program, please contact your electric distribution company.

    If moving to a location in a new service area in Pennsylvania served by AEP Energy:

    You may be able arrange for AEP Energy as your supplier on the connect date for your new location with a program called Instant Connect. Call your electric distribution company to set-up service at the new location and then contact one of our Customer Care Representatives toll free at 1-866-258-3782 to let us know your plans. Although you can’t transfer your agreement to the new location, you can sign up your new location under a new agreement. We’ll take care of the details to coordinate supply service beginning day one.

    If moving to a location in a service area outside of Pennsylvania:

    If you are moving to a new home or apartment outside of your current service area, call your electric distribution company to place a disconnect order and arrange for service at the new location. Then contact one of our Customer Care Representatives toll free at 1-866-258-3782 or by completing the form here to let us know your plans. Although you can’t transfer your agreement to the new location, you can sign up your new location under a new agreement if it is within a service area that we serve. Click here to see what markets we serve.

  • Many price plans do not include an early termination fee, however, please refer to your service agreement for cancellation provisions.